💳 Policy

Refunds & Cancellations

Please review our refund policy before making a purchase. All sales of digital products are final.

Last updated: April 2026
Contact Us Terms & Conditions Refunds & Cancellations
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No Refunds Policy

All purchases on ZeoTeam Scripts are final and non-refundable. Because our products are digital goods that are accessible immediately upon payment, we do not offer refunds or cancellations once a transaction is complete.

01
Why We Don't Offer Refunds

Our products are digital scripts and tools that are delivered instantly. Once a purchase is made, you gain immediate access to the full download — there is no way for us to "take back" a digital product the way a physical item could be returned. This policy is consistent with industry standards for digital goods marketplaces.


02
No Cancellations

Orders cannot be cancelled once payment has been processed. Please review all product descriptions, screenshots, and listed requirements carefully before completing your purchase. If you have questions about a product prior to buying, contact us first — we're happy to answer them.


03
Exceptions

In the rare event of a duplicate charge (e.g., you were billed twice for the same order), please contact us immediately with proof of the duplicate transaction. We will investigate and, if confirmed, issue a refund for the duplicate charge only. This is the sole exception to our no-refund policy.


04
Technical Issues

If you experience a technical problem with a purchased script, we encourage you to reach out to our support team before assuming the product is defective. Most issues are environment-specific and can be resolved quickly. We are committed to helping you get the script working correctly.


05
Chargebacks

Filing a chargeback or payment dispute without contacting us first may result in the immediate suspension of your account and revocation of access to all purchased products. We take fraud seriously and will provide full transaction records to the relevant payment provider to contest illegitimate chargebacks.


06
Contact Before Purchasing

If you are unsure whether a script meets your requirements, please contact us before buying. We want every customer to be satisfied with their purchase, and we are happy to clarify functionality, compatibility, or any other details in advance.